OK, I’ll be upfront about it. This is going to be a rant. I’m super frustrated right now because I spent the whole day yesterday taking photos, listing items, and communicating with potential buyers. I also spent today printing shipping labels, making handwritten thank you cards, adding free items to orders, and packaging them. I literally did all this work to find out Poshmark potentially suspended my account. I say potentially because I didn’t receive an email that my account was being suspended; Poshmark just removed all 71 of my listings off my store page. I can’t access the bundles potential buyers have made because it just shows up as no items. I also can’t post new listings. I’m so frustrated because I spend wasted so much time, energy, and resources preparing these packages only for my account to be suspended for literally no reason.
I’m also upset thinking about how the customers who did place an order won’t be receiving their packages. I’m sure they were looking forward to receiving new makeup goodies, but now, they will be expecting a package and become angry when they don’t receive it. I’m thinking about selling elsewhere, but now I’ve lost the trust of customers who purchased from me on Poshmark. They’re going to think I’m scamming people when that’s not the case at all. I have no way of communicating with my customers since Poshmark won’t let me post or see any comments.
And to be 100% real with you, the Poshmark selling fees are kind of wack. Shipping is already over $7 USD, so sellers need to price their items low enough for potential customers to be interested. However, sellers don’t make any profit until they sell at the $4 mark, which gives you a profit of $0.05 after deducting the Poshmark’s seller’s fees. This fee only increases as you sell at a higher price because the company takes 20% of the revenue. I mean, I understand that this is how Poshmark makes money, but let me put it this way: Let’s just say shipping is $7 even though it’s a few cents more. You have a product that retails for $60. You can’t sell it at $60 because, obviously, then the potential customers would buy through actual retailers. You need to price it at least $7 less than the retail price because of the shipping, and, again, customers would just buy it through retailers if it comes out to the same price including shipping fees. You need to subtract that $7 plus offer a substantial discount on the product for customers to even consider it. Then, you need to subtract Poshmark’s fees. Let’s say you sell this item at $40. The 20% seller’s fee equals $8, giving you a profit of only $32. OK, that sucks compared to the $60 you spent on the item but it’s expected that you are reselling at cost. $32 sucks but it’s not horrible. However, if you’re trying to sell an item that has a retail value of less than $15, big oof. Good luck because seller’s fees are going to come out to more than 20%, my friend.
Honestly, I just wanted to sell a large chunk of my makeup collection since I’m leaving for Japan soon. I buy products to review but don’t end up reaching for them after reviewing. I also have a lot of brand new items that I just never got around to using, and, now I don’t care to try them anymore. I can’t take all of it with me overseas, and it wouldn’t do anyone any good for it to just sit there back home. I love collecting makeup, but I also need to save up for my first month in Japan since I won’t be getting paid until the end of the month. I figured this would be a good way to collect some savings while minimizing the amount of things I need to pack away. The whole Poshmark situation just has me really frustrated, and I’ve kind of lost motivation to start all of this over again. I’m just sort of glad I hadn’t shipped any packages out before Poshmark suspended my account or else I would have lost both the products and income. Just upset that I wasted lots of time and resources packaging all the orders.
Well, there you have it. My gripes with Poshmark and why I’m never using its services ever again. Sorry about the negativity; I just needed to vent out my emotions and thought this might be helpful if any of you were also thinking about selling on Poshmark. I’m curious to know if anyone else here has experienced this kind of thing with either Poshmark or other selling platforms. I guess I’m also looking to sell elsewhere if anyone has any recommendations on where to sell.
Thanks for letting me rant, and again, I apologize for the negativity! I’m just super confused as to why my account was suspended without warning since I haven’t done anything to warrant a suspension. Hoping someone who has experience selling on Poshmark can share their thoughts!
Hope you all have a wonderful rest of your evening!